We have come to fix the Stack.
While we carry out the repair please let us know of any unusual smells or discharge within your property. Please keep plugs in sinks and fill with water and put toilet lids down whilst we carry our work.
When we have fixed the problem you will be notified by a leaflet through your letter box.
If this is a complex repair we will need to return on a second occasion to fix the problem, you will also be notified of this at least three days before work commences.
Thank you for your time and have a good day.