Easaway and Social Housing

Vision and Aims – To make a positive difference within the communities we serve.

“We do this by continually improving the way we do things, enhance the quality of life for local people the best way we know how. We base our approach on the development of our long-term partnerships with Local Authorities, Housing Associations, our employees, our tenants and their families in the wider community.”

Tracey Phillips, Company Secretary

Your Social Housing Specialist:

Managing a stock of properties is a complex ongoing process requiring expert knowledge), many aspects are considered when allocating suitable accomodation, these include: circumstance, budget, size, location and access and above all quality of life.

Easaway Environmental are Social Housing Specialists; we have over 20 years’ experience in carrying out services within the Social Housing Sector. Easaway understands and accepts the way the Social Housing systems work; we work efficiently, within budget and efficiently deal with the constraints of these systems. With exceptional internal and external procedures we deliver a 100% unbeatable service. Having worked within housing for more than 20 years we hold an immeasurable amount of experience, expertise and knowledge of both Registered Housing Providers and Tenants.

Our time served expertise in Social Housing, enables us to identify with our clients their requirements, enabling us to diagnose problems on a first-time basis. Having accredited quality systems in place in all aspects of Health & Safety, Equality Diversity, we are approved by many Local Authorities.

Easaway Environmental provide a rapid response services and planned maintenance 24/7 365 days per year. Our services are bespoke and tailored to meet the strategic goals of each local authorities and Registered Social Landlord providing them with the tools to achieve a service that demonstrates:

Best Value

Exceptional levels of customer service

Continuous improvement in technology and training

Commitment to community development and support


Partnering:

Our partnering arrangements are delivered by experienced, dedicated teams. Our teams focus on the requirements of individual clients needs and are headed by our Operations Managers.

We operate a policy of transparency throughout our business keeping our customers informed throughout the whole process. Our in-house Real Time Dashboard is accessible to all our clients providing accurate data at the touch of a button, available on any PC or mobile device our clients access full details about any job that is in the system both past and present.

We provide quality works, excellent turnaround times and customer services that is second to none. As a service provider we understand the need to be flexible as the nature of our work requires us to be available 24/7, 365 days a year. It is the Registered Providers intention to keep costs to a minimum to continue offering lower than the average rents whilst maintain the highest possible standard of housing.

yorkshire-housing-logo-

Yorkshire Housing


Our Services:

Crime Scene Cleaning

The threats which can be present at trauma scene clean-ups are now recognized to be considerable, including Hepatitis B and other pathogens. With the recent tightening of health and safety regulations, overseeing specialist clean-ups such as these the threat to health has to be taken into account. We have a statutory duty to ensure the health and safety of those at the scene and anyone who may be affected afterwards. As a consequence, there is a need for an increased level of professionalism of specialist cleaning services, with clients now recognizing that to discharge their responsibilities properly, they should use cleaning operatives who have been correct trained in an accredited training scheme. Easaway is an accredited, National Academy of Crime Scene cleaning company NACAS.

Drainage

We provide a professional service to deal with a wide range Drainage Issues including: Sink to Sewer un-blocking, Soil Stacks, Excavations and pipe replacement, Repair Burst water mains, High Power water jetting, Guttering, Pipe patch re-line, No Dig solution, CCTV Surveys, Drain Mapping.

Septic Tank Services

Easaway operatives are fully qualified and to deal with septic tank blockages, soak away blockages and septic tank emptying. If your house or business isn’t connected to the mains sewer, your sewage will go to one of the following:

A septic tank – an underground tank where the solids sink to the bottom, and the liquid flows out and soaks into the ground

A small sewage treatment plant (also known as a package treatment plant) – a part-mechanical system that treats the liquid, so it’s clean enough to go into a river or stream

A cesspool (also called a cesspit) – a sealed tank that collects the sewage

A non-standard system, e.g., a reed bed or an arch trench system

A septic tank typically comprises of two chambers:

Chamber 1:

Sewage and wastewater enter the first chamber

Solids are ‘encouraged’ to settle at the bottom where will be decomposed by the harmful bacteria through anaerobic digestion. A crust will also form on the surface, ensuring the perfect environment for the bacteria to survive.

Chamber 2:

Liquors will flow into the secondary chamber. Smaller suspended particles are again encouraged to settle before the liquors finally exit the tank through to the soak away system into the surrounding environment where any residual impurities are trapped and eliminated in the soil

New Guidelines recommend that Septic Tanks and Cesspool should be emptied once per year.

Needle Removal: Needle Sweeps and disposal

Easaway provide a safe and controlled removal service of needles, syringes and sharp objects which is critical when disposing of this type of waste. If not handled correctly this waste could cause severe infections.

Sharps such as needles, syringes, and blades are often found in bins, toilets and public areas as well as abandoned houses and squats that are used by illegal drug users. The main risk associated with sharps such as needles and syringes is puncture wounds that allow highly infectious blood borne pathogens including Hepatitis B and HIV passed to the individual.

It is therefore imperative that any sightings of sharps are reported immediately and disposed of by a trained professional, disposing of needles, syringes, and hypodermics in a public litter bin or household waste is extremely dangerous.

When removing potentially infectious waste it is essential that the process is carried out safely using the correct needle sweep protection equipment and clothing.

Pest Control

We provide a professional service to deal with a broad range of pests including:

  • Rats
  • Mice
  • Fleas
  • Wasps
  • Cockroaches
  • Bed bugs
  • Ants
  • Beetles
  • Silverfish
  • Rabbits

Void Cleaning & Clearance

House and Garden Clearance, Void Property Clearance, Life of Grime, biohazard and hoarding clean-up work will NOT be treated as a routine clean-up job. You may be vulnerable to health risks if proper precautions are not taken when working on or in extreme grime or hoarding sites, please seek professional advice before working on such a site.

Asbestos Removal

Cement based Asbestos (none Licenced). Easaway removes Cement Based Asbestos (none Reportable) such as Chrysotile Floor Tiles. The higher risk work with asbestos will be carried out by a licensed contractor, any decision on whether that particular work will be licensed is based on risk assessment. Risk assessments are essential before deciding to remove and Asbestos.


What makes us the best?

Our partnering arrangements are delivered by experienced, dedicated teams.

Our teams focus on the requirements of individual clients needs and are headed by our Operations Managers.

We operate a policy of transparency throughout our business keeping our customers informed throughout the whole process.

Our in-house Real Time Dashboard is accessible to all our clients providing accurate data at the touch of a button, available on any PC or mobile device our clients access full details about any job that is in the system both past and present.

We provide quality works, excellent turnaround times and customer services that is second to none.

As a service provider we understand the need to be flexible as the nature of our work requires us to be available 24/7, 365 days a year.

It is the Registered Providers intention to keep costs to a minimum to continue offering lower than the average rents whilst maintain the highest possible standard of housing.

All our staff are CRB (DBS) checked on an annual basis.

All our Staff are highly trained, multi-skilled and qualified in all aspects of our services.


Here to help:

Our Engineers use Image Flash Cards to assist with language barriers when coming into contact with none speaking Tenants. Easaway uses workplace translation service Leeds if face to face or telephone interpreting is required.   We also consider any health issues, health Visitors and carers visits, vulnerable residents when booking appointments or attending site.

Flash Cards

We use only the safest tools

Emergency cover 365 days per Year 24/7

Dedicated Telephone Number for Tenants to contact us direct


Caring for the environment:

Easaway is committed to reducing its carbon footprint and have gained a 4 star Gold Standard Award with the Eco Stars Fleet Recognition Scheme, we have a modern, clean fleet of Vehicles and all our drivers are trained on how to drive in an efficient manner to reduce our carbon footprint.


Why Use Easaway as your preferred supplier of drainage service: Added Value

  • Over 20 years’ experience
  • Fully qualified engineers
  • All works fully guaranteed
  • Accredited company
  • Council approved
  • Real time reporting
  • No hidden costs
  • Quick response times
  • Navman installed in the company vehicles
  • Happy to be set up on Council systems
  • In-house mechanic is
  • Up to date telephone system
  • Designated tenant telephone number
  • Call tracking

  • Policies and procedures in place
  • On-going training programmes
  • 24 hours a day 365 days a year
  • Full range of services
  • Excellent customer service
  • Call and text customers before arrival
  • Referrals procedure
  • Local engineers
  • Free site visits
  • Free quotations
  • Deal with Yorkshire Water enquiries
  • Fast turnaround on CCTV’s
  • Leave calling cards
  • Use Flash Cards for none – English speaking tenants


Testimonials

We recently called out Easaway Environmental to undertake a clean – up following a stabbing incident at one of our homes. Their specialized cleaning unit was on site quickly and completed the clean and sanitisation process discreetly and efficiently. We continue to be impressed by the quality of attitude of their cleaners in Leeds and will certainly continue to use their specialised cleaning services again.”

Yorkshire Housing, Leeds

West North West Homes use Easaway to provide bin chute cleaning and waste disposal services for our flats throughout North and West Leeds. It is a challenging job that requires a careful but committed approach. Not only do Easaway deliver great service, but they consistently look for ways to help reduce our costs, by producing and distributing such things as tenant guides. Their Leeds commercial cleaners have a great attitude and always exceed our expectations.”

West North West Homes

In September, we called Easaways specialized cleaning team following an incident outside the Kiln Public House, Burmantofts, Leeds, where a 31-year-old man had sustained a gunshot. Following the police investigation, their engineers were on hand to undertake a full wash down and sanitisation, to ensure the area was completely hazarded free. We continue to be impressed by the professionalism of their Leeds Cleaning Staff to get simply the job done, quickly, efficiently and discreetly with no fuss. We will certainly use their crime scene cleaning and trauma scene cleaning services again.”

Leeds East Homes / Leeds City Council

As our approved contractor, Easaway Environmental has been providing us with drainage solutions for us for over five years. We find their staff polite, professional and very efficient. They are easy to do work with and are always willing to provide a solution when we present them with a challenge. They are everything we look for in a supplier.

Leeds City Council

I am writing to thank you to Easaway for clearing and unblocking my drain in Leeds. The drainage engineer arrived exactly when I was promised and completed the work at the price quoted by the ladies in the office. The engineer was efficient, professional and friendly. I would definitely recommend Easaway to friends and family.

Mark Taylor, Leeds

Tenant reported that she was very impressed with the lads who attended site. She was impressed with how hard working that they are

Leeds City Council Tenant

Easaway Environmental – Making a positive difference to the way you live