What Our Clients Say About Us

LEEDS CITY COUNCIL TENANT – HOUSING LEEDS
MJ Local Authority of the Year 2016

I reported a problem with the fall pipe and  drain only last weekend 7/5/17.

They were repaired within a couple of days!!.

My mother informed me that two very friendly and polite gentleman came to do the repairs. They did a good job, and in a short time..

Could you please thank the two gentlemen concerned.

Thank you very much.

Mr S
LEEDS


THE NATIONAL ACADEMY OF CRIME SCENE CLEANERS

To whom it may concern

Dear Sirs

We have enjoyed a working relationship with Easaway ltd for the past 4 years, having completed our training they became one of our approved contractors for the Leeds area. During this time they have maintained an excellent level of customer service and professionalism. They have worked for us carrying out clearance and biohazard work which involves keeping a firm handle on the correct techniques and meeting environmental standards.

I would therefore have no problem with recommending them for any work that requires specialist skills. If you require any further clarification please do not hesitate in contacting me.

Yours sincerely

Mark Baxter
National Academy Manager


Thorpe Park Hotel


'When we made the decision to ‘source a supplier to undertake our drainage work’ we looked at several drainage companies but Easaway were the quickest to respond to my enquiry, came across as both professional and friendly. They listened to our requirements and showed a genuine interest in wanting to find a solution. – the quality of service was excellent and their prices were very competitive.'

Leeds City Council


“As our approved contractor, Easaway Environmental has been providing us with drainage solutions for us for over 16 years. We find their staff polite, professional and very efficient. They are easy to do work with and are always willing to provide a solution when we present them with a challenge. They are everything we look for in a supplier.“

Property Consortium - Drainage


“I can confirm that our company has used the services of Easaway Environmental since July 2012. During this time they have undertaken numerous investigations and repairs to resolve all types of drainage and water supply pipe related issues. We have always found the service provided to be prompt and reliable. The operatives have a very good understanding of the industry and their excellent customer service skills enable them to clearly and concisely explain the details to the customer. The office staff always advises of appointments and the operatives are punctual. Work areas are maintained in a clean, tidy and safe manner, with disruption kept to a minimum. Overall the level of service has been extremely high. There have been no elements of their service which have caused us concern and I would have no reservations in recommending Easaway Environmental to any company or individual.“

Selby District Council


“Easaway Environmental have been providing Selby District Council with a range of drainage services for over 10 years. We always find their engineers to be professional and courteous whilst their customer service staff ensure that all work is completed on time and on budget. We would recommend their services to anyone.“

Selby District Council


“We recently called out Easaway Environmental to undertake a clean - up following a stabbing incident at one of our homes. Their specialised cleaning unit were on site quickly and completed the clean and sanitisation process discreetly and efficiently. We continue to be impressed by the quality of attitude of their cleaners in Leeds and will certainly continue to use their specialised cleaning services again.” Yorkshire Housing, Leeds


“The drainage chamber in our front lawn had subsided over the years and had been damaged by our lawn mower which meant it was no longer airtight. I contacted several companies to seek advice about a repair but most of them did not respond. Easaway on the other hand were brilliant. On contacting the company by phone and speaking to a lovely lady receptionist I followed her advice and emailed photos of the problem. The company then got back to me with a very reasonable quotation for the work which was very acceptable. Within a week the chamber had been dug out, replaced and made by good by two of Easaway’s team who were very professional and extremely tidy. The new chamber has been very securely fixed and looks very neat. I had expected out lawn to look like a mud bath after the work, but I can honestly say that there was no mess, no mud and the site was left as new. Thanks Easaway for a brilliant job.

Mr Fellowes

After spending too many years worrying about the soakaway drains at my elderly mother’s property, I found ‘Easaway’ on the internet and contacted them by phone. Tony, the boss, met me to assess the problem. In spite of the torrential rain that day, Tony took the time to investigate it thoroughly looking into every aspect that may have been contributing to the problem and how it could be solved. What a relief to find someone who knew what they were dealing with!

A week later Tony turned up with his team of 3 engineers and those 3 men worked non-stop from before 9 in the morning until 6 o’clock that evening. Tony stayed while the problems were investigated, (much digging out and testing each soakaway), and the best solution decided on. This was no easy job as the houses hadn’t been built with a proper drainage system but they completed everything in the one day.

I cannot praise the 3 workmen more highly, there was a lot of physically hard and messy work but miraculously when they had finished, everything looked better than it had when they started. The 2 young men were wonderful and real grafters. Easaway can be proud of them!

My mother is thrilled with it all and we cannot thank you enough for the personal attention, the excellent workmanship, such polite and considerate workmen and the JOB WELL DONE!”

Many Thanks

Ms E Hibbard


“I would like to thank Easaway Environmental for their professional and customer focused service from point of first contact through to billing. In short we have recently brought a property that has historically had the wrong side of the septic tank emptied leaving the other side clogged up. Having telephoned a number of companies I finally spoke to Keri from Easaway Environmental who quickly understood the issue, provided an estimate and arranged for Mark the engineer to come the next day. Mark arrived on time the next day worked very hard to resolve our problem (in his words the worst he had seen) he was highly professional and very contentious not to make a mess and did a highly professional job for the estimated cost.

Mr Lovel


“I just wanted to offer a testimonial. I have been so impressed with Taffy who came to empty our septic tank on two occasions over the last week and the drain jet guy (whose name I didn’t get, sorry). They were both extremely knowledgeable, helpful and resourceful. Having struggled with other companies to get our sewage pump issues sorted in the end it was the teamwork of your staff that has fixed it for now at least. The admin team have also been brilliant in organising the guys to come out as a matter of urgency. Thanks to all. Will use you in future and will not hesitate to recommend you.

Mrs.Warboys, York

“I am writing to say thank you to Easaway for clearing and unblocking my drain in Leeds. The drainage engineer arrived exactly when I was promised and completed the work at the price quoted by the ladies in the office. The engineer was efficient, professional and friendly. I would definitely recommend Easaway to friends and family.

Mark Taylor, Leeds


“Just wanted to drop you a quick note to say thanks for clearing the blockage from my drain. Its nice to know there are still some honest tradesmen out their who simply do what they say, on time and charge a fair price. I would definitely recommend you to others.

Miss Stogden, Wakefield

“Just a note to say thank you to Easaway for providing such an all round good quality drain service. I called Easaway at 9am in the morning as I had a problem with a blocked toilet. By 1.30pm the engineer had arrived and by 2.30pm our toilet has fully functioning again – very prompt and efficient.

Mr White, Huddersfield


LCC Tenants Feedback

Attended on emergency order to unblock a sink

I was a plumber when I was younger, I was very impressed at the speed and efficiency the job was done in.  Excellent service- that’s a 10 out of 10 from me!

Attended to unblock a sink on an emergency basis, air rammed- didn’t clear, proddled stack to clear

Happy with the service- my sink works properly now

Blocked sink

Work was done quickly, my sink is unblocked and I have had no further issues, good work

Dear Sir,  

I am just writing to inform you of the drainage job done at my home which also involved my neighbour’s home as well.  I wish to let you know and compliment the firm Easaway who did the job and renewed the pipes.  The two young men who did the job were very willing and conscientious workers, they took as much care of my garden as was possible, had regards for my property and left everything clean and tidy. The next day they came to my property to wash off the paths.  I just want to bring this to your notice a firm from the council that knew what they had to do and get it done with no time wasted.   

I think it is companies like this that put the ‘great’ back in Britain!  

Yours sincerely  

Mr Burton

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